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  • Gift cards do not expire, and there is no activation fees or monthly service fees.
  • Protect your gift card like cash. We cannot replace lost or stolen cards.
  • Gift cards are non-refundable.
  • You can check your balance by calling Guillermo’s Office number (210) 665-8095 or Restaurant (210) 223-5587
  • All online gift card orders are processed the next business day (Monday-Friday).
  • We do not charge shipping. Gift cards are mailed via standard US mail. You should receive them within 3-7 business days.