- Gift cards do not expire, and there is no activation fees or monthly service fees.
- Protect your gift card like cash. We cannot replace lost or stolen cards.
- Gift cards are non-refundable.
- You can check your balance by calling Guillermo’s Office number (210) 665-8095 or Restaurant (210) 223-5587
- All online gift card orders are processed the next business day (Monday-Friday).
- We do not charge shipping. Gift cards are mailed via standard US mail. You should receive them within 3-7 business days.